Delivery to Austin and surroundings local areas is available Monday thru Saturday. Delivery costs are dependent upon distance from World Interiors Austin Showroom, amount of items being delivered, and other factors. Please call the showroom for more information.
All orders received during standard business hours (Monday-Friday; 8:00am-5:00pm CST), are processed and shipped within 48-72 hours. Please allow additional processing time for orders received outside standard business hours and during national holidays. We will notify you via email if we are unable to ship your order in a timely manner. At this time you may choose to place on backorder or cancel for a full refund.
We are pleased to offer nationwide delivery for all small parcel and large furniture shipments. All residential furniture deliveries will ship via freight company with curbside delivery. The freight company will contact you to schedule delivery. We are unable to ship to a P.O. box, so please double check your shipping address for accuracy.
Always photograph pallets or cartons before unwrapping even if no damages are apparent.
If packaging shows signs of damages:
- Do NOT refuse shipment.
- Photograph the piece damaged with detailed clear photos.
- Notate damages on Bill of Lading
- Keep a copy of images and Bill of Lading for your records.
- Keep packaging
If package has concealed damages World Interiors must be notified within 15 days of delivery.
CLICK HERE to download our Customer Care Claim form. Please send filled out forms and supporting documents to firstname.lastname@example.org.
We'd love to assist you with anything you need. All you have to do is ask.